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March 2004

If You're Going To Localize, Localize Properly

Many websites invite their users to visit a regional version of the main site, but unfortunately few seem to manage to get the localization right. I recently had to renew my Norton AntiVirus subscription and I was directed the European Symantec site, where I was confronted with a classic example of poor localization.

Users Are Not Dogs

The problem of what to do about the browser Back button has reared its ugly head again. Actually it's never really gone away, it's just gone out of focus because other issues have come up and because it appears intractable.

Trash 'n' Learn

If there's one thing that's guaranteed to make people distrust a particular piece of software, it's when it trashes their data. I've often heard users complain of losing data whilst using Microsoft Office. I can't recall ever having had that particular pleasure, but today I did lose an afternoon's work because of using Oracle software.

Open Source Treasure

One of the things that has struck me whilst learning J2EE is the fact that there's a symbiotic relationship between J2EE and the world of open-source software. There's a bewildering choice of open-source software available to the enterprise Java developer, encompassing everything from application servers to string libraries and anything you can think of in-between.

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